On occasion, clearing your web browser's cache is necessary to experience full functionality of the system. Use the following instructions to clear cache:
If clearing in Google Chrome:
- On your computer, open Chrome.
- At the top right, click More
.
- Click More tools
Clear browsing data.
- At the top, choose a time range. To delete everything, select All time.
- Next to "Cookies and other site data" and "Cached images and files," check the boxes.
- Click Clear data.
If using Windows/PC:
- Hold down Ctrl and click the Reload button.
- Or, Hold down Ctrl and press F5.
- Additionally, users using Chrome can open the Chrome Dev Tools by pressing F12. Once the chrome dev tools are open, just right click on the refresh button and a menu will drop down. This menu gives you the option of doing a hard refresh, or even clearing the cache and do a hard refresh automatically.
If using a Mac:
- Hold ⇧ Shift and click the Reload button.
- Or, hold down ⌘ Cmd and ⇧ Shift key and then press R.
Keyboard Shortcuts:
- Mac - Cmd + Shift + R
- PC - Ctrl + F5